Privacy
Your privacy
Davy Desk is run by Davy Enterprise Inc. in Ontario. This page explains, in plain words, what we collect through this website and our demo phone line, why, where it’s kept, and how to get it deleted.
1. What we collect
- Contact form: your name, business name, email, phone number and anything you type in the message box.
- Demo phone line ((343) 600-9427): Calls to our demo line are recorded so we can follow up with you. Each call is turned into a written transcript and a short summary. If you text, we keep the texts. We also see the number you called or texted from.
- Consultation bookings: If you book a consultation, by phone or online, we keep your name, email and the time you pick.
- We don’t use advertising trackers, and we don’t buy or sell contact lists. We count visits with Cloudflare Web Analytics, which doesn’t use cookies or track you across other sites.
2. Why we collect it
- To answer your question and follow up on your message.
- To show you how the virtual receptionist works.
- To review demo calls and improve how calls are handled.
We use your information only for these reasons. We don’t sell it or share it with anyone for marketing. We’ll only send you marketing email if you ticked the box that says you want it, and every email has a way to unsubscribe.
3. Where it’s kept
We use well-known software companies. Their servers are mostly in the United States, not Canada. While your information is there, US courts, police and national security agencies may be able to get it under US law.
| What | Company | Where it’s stored |
|---|---|---|
| Contact form answers, consultation bookings, our email | Google (Forms, Sheets, Calendar, Gmail) | United States or other countries where Google runs data centres |
| Demo line calls, recordings, transcripts, texts | Quo (our phone and texting company, including its AI receptionist) | United States |
| Messages passed between those apps | Make (the tool that connects our apps) | United States |
| Contact form answers on their way to our email, and this website | Netlify (the company that hosts this website) | United States |
Each company says it encrypts data and only lets its staff see it when that’s needed to run the service.
4. How long we keep it
- Contact form messages: 12 months after our last contact with you, then deleted.
- Demo call recordings, transcripts and texts: deleted at our monthly clean-up once they’re 30 days old, so nothing is kept longer than 2 months.
- Records of messages passing between our apps: these clear themselves after about 30 days.
- If you become a client, we keep what the contract and tax law require, and we’ll tell you how long in your agreement.
5. Who can see it
Simon Davy can see it. So can the helpers who set up and check our systems for him, including AI assistants that read call transcripts and messages to review calls and fix problems. Each one uses their own login with two-step sign-in. Nobody else at Davy Enterprise Inc. sees it, and we don’t sell or rent it to anyone. The software companies in section 3 hold it for us under their own terms.
6. How to see, fix or delete your information
Email office@davydesk.ca or write to 437 Mud Lake Road North, Odessa ON K0H 2H0. Tell us what you want to see, fix or delete. We’ll answer within 30 days. If you’d rather not be recorded, don’t call the demo line. You can email us instead.
If you’re not happy with our answer, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Last updated: October 13, 2026