It's an AI, and calls are recorded.

Our receptionist is an AI

Davy Desk‘s virtual receptionist is an AI, not a person. It introduces itself as “Davy Desk‘s virtual receptionist”, never by a human name. If you ask, it says “I’m an AI assistant.”

Calls are recorded

Every call to our demo line starts with this notice:

“I’m an AI assistant, and this call is recorded so we can follow up on your message and improve how calls are handled. If you’d rather not be recorded, you can email us at office@davydesk.ca.”

The recording is turned into a written transcript and a short summary. We use them only to follow up on your message and to improve how calls are handled.

If you’d rather not be recorded

Don’t call the demo line. Email office@davydesk.ca or use the contact form instead.

What the receptionist won’t do

• Quote prices it wasn’t given in writing.
• Promise dates or bookings, other than a free consultation with Davy Desk.
• Give medical, safety or legal advice.
• Pretend to be a person.

For our clients’ lines

When we set up a receptionist for your business, it gives your callers the same kind of notice: that it’s an AI and that the call is recorded. You approve the exact wording before it goes live.

Where recordings are kept and for how long

See our privacy page, sections 3 and 4.